The All I Want For Christmas Is You legend had been expected to attend the glitzy ceremony at London’s Grosvenor House Hotel alongside the likes of Stormzy and Jax Jones to pick up the Special International Award.
However, a last minute schedule change saw her jet from Dublin, where she had been performing her Caution World Tour, to Cannes Film Festival to perform at an AIDs benefit meant she was forced to delay her arrival to the capital.
Speaking via a prerecorded video, the Touch My Body songstress said: “Thank you, this is such an incredible honour.
“I can’t tell you how sad I am that I can’t be there with you guys.
“With my schedule changing all the time it has just been impossible and trust me this is a place I really wanted to be.”
The chart-topping diva added: “I just wanted to bask in the moment as I rarely get acknowledged for my song writing which is the core of who I am so I thank you so much for this incredible honour.
“Being in this industry and winning this as a female in music as well… I feel like just the acknowledgment is so much that it is hard for me to even express that, but I hope that you can understand that his is sincere.”
Mariah, who is said to be worth a staggering $ 300 million, is set to play three nights at London’s Royal Albert Hall from Saturday.
The gigs are in support of her 2018 album of the same name and mark the end of her successful Las Vegas residency.